You may have debt, but you also have options.
Managing your debt starts here.

We know life happens.

And, at times, customers may fall behind on financial commitments. We understand.
This website will help you understand the process, your options, and—most importantly—how we’re committed to working together to resolve your debt.
Paying your bill is easy...
Choose the best option for you, and start down the road toward debt resolution by making a payment today.
Visit from your computer or mobile device.
By Phone

Hours of Operation (EST)
Monday–Friday 8am–11pm
Saturday 8am–8pm
Sunday 11am–10pm
By Mail
We encourage you to contact us at our toll-free number, so me may assist you in setting up a payment plan and can direct you to the appropriate mailing address
Common Questions
How do I make payments to Turtle Creek Assets
We offer a variety of options to make payment as easy and convenient as possible.
Online: Make a payment and view your account information from your computer or mobile device anytime at
By Phone: Call an Account Representative toll-free at (800) 467-4748 during our hours of operation:
Monday–Friday 8am–11pm EST
Saturday 8am–8pm EST
Sunday 11am–10pm EST
By Mail: Or, you may send checks and payments to:
Turtle Creek Assets
What information is available on my account at
At, you can find the same important information as on your customer letter, such as the original creditor, seller, merchant, account balance, account offers, and more.
I'm ready to make a payment. What do I do now?
After you are successfully logged into your account at, follow the prompts to make an easy and convenient payment online anytime. Based on your account status, you can choose from one or more payment options and submit corresponding payment via checking/savings account or debit card. Please note that does not accept payments for less than $5.00.
I'm having difficulty processing my payment at What do I do?
If you are having a technical issue or some other difficulty with your payment, please speak with an Account Representative toll-free at (800) 467-4748 during our hours of operation:
Monday–Friday 8am–11pm EST
Saturday 8am–8pm EST
Sunday 11am–10pm EST
Privacy Notice

Turtle Creek Assets, Ltd. (dba: Forward Properties International, Inc) is delivering this Privacy
Notice to you to generally describe the nonpublic personal and financial information we gather
about you, and our privacy practices relating to such information and how those practices relate
to the protection, use and disclosure of your nonpublic personal information (your “Customer
Information”). Please carefully read this Privacy Notice.

What Information Do We Collect?
We collect certain personal information about you from the following sources:

1. Information we received from you. This may include:
• Your name
• Address
• Social Security Number
• Telephone number
• Other relevant information that you provide
2. Information about your transactions with our affiliates, others or us. This may include:
• Account balance
• Payment history
• Account activity
3. Information we receive from consumer reporting agencies (such as credit scores and
history) and other information relating to your creditworthiness.

How Do We Use Your Information?
We do not disclose any nonpublic personal information about our customers or former customers
to anyone, except as permitted by law. We restrict access to nonpublic information about you to

those employees and entities that need to know that information in order to collect your account.
We maintain physical, electronic and procedural safeguards that comply with federal regulations
to guard your nonpublic personal information.

Information Security:
We restrict access to Customer Information about you to those employees or service providers
who need to know that information to service your account(s). We maintain physical, electronic
and procedural safeguards that comply with applicable laws and regulations to guard your
Customer Information. Whenever we hire third parties to provide support services in order to
help us service or manage your account(s), we will require them to conform to our privacy
standards and to allow us to audit them for compliance. Such third parties and their employees
receiving Customer Information we have obtained about you are required to limit their use of
your Customer Information to the particular purpose for which it is shared and they are not
allowed to share it with others except to fulfill that limited purpose.
Also please note that Turtle Creek Assets’, Ltd. Website may contain links or references to other
websites which are not under Turtle Creek Assets’, Ltd. control. This Privacy Policy does not
apply to those websites that are not under Turtle Creek Assets’, Ltd. control. We encourage you
to read the privacy policy of every website you visit. If you have any questions, comments, or
concerns about this Privacy Policy, please contact us at (800) 467-4748.
If this Privacy Policy changes, the revised Policy will be posted here.

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